About me

What I love

An enthusiastic and hardworking Senior IT, ITIL Certified, with over 10 years of IT Support experience that allowed me to grow into challenging environments and to develop skills I'm confident in. Starting a progressively responsible professional experience in managing and overseeing complex information technology operations in a multinational environment. Implementing innovative ICT services and projects that impact on the business such Cloud and Virtualization, Automated System, CRM, new technologies and applications including organization design and restructuring. Driving strategic plans, consulting and ensuring operational excellence and customer satisfaction to support the business goals. Strong initiative, drive, energy and teamwork that empower people and sustain an effective team spirit. Keen to improve an already successful career by working for an ambitious and expanding company.

Coder
degrees
Projects
completed
Satisfied
clients
Design
courses

My passions

What I love
%

Html5 & Css3

%

Web design

%

Javascript

Technical Skills

I am good at

Html & Css3

Expert

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90%
Html
85%
Css

Graphic Design

Expert

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95%
Photoshop
83%
illustrator

Work Experience

Previous jobs

Senior IT Support Engineer

Armani Hotel Milano
Dicember 2013 - Present

Required to take full ownership and accountability for the IT Operations of Armani Hotel Milano, being part of Emaar Hotels & Resorts group based in Dubai, UAE. I am currently in charge of


  • Work in conjunction with the Corporate IT to transform the IT strategy into executable projects. Responsible for developing and executing project plans.
  • Overall responsibility for operational health of Hospitality IT environment including the Home Automation System Digivalet
  • Virtualization and Migration to MS Azure Cloud (Servers and Applications, including the upgrades)
  • Manage local network, digital security, firewall, system administration
  • Manage the Service support of outsourced services
  • Develop and manage an IT vision and strategy, ensuring the strategy is aligned with changing business directions and priorities.
  • Develop and manage the local IT budget (Opex & Capex), ensuring transparency in tracking of IT spend.
  • Managing the communication with IT suppliers

Webmaster / Web Developer

Design & Web Studio
April 2014 - February 2015

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Education

Academic career

Master degree in Science

UCLA- Science and Engineering
Graduated in May 2010 (2 years)

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Course of Computer Science

New York Public University
Graduated in May 2009 (6 months)

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Graduated Valedictorian

Public College
Graduated in May 2008 (4 years)

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